‌Effective Date: October 31, 2026‌

Welcome to www.titanesexitosos.com, the e-commerce platform operated by TITANES DE NEGOCIOS EXITOSOS, S.A. DE C.V. (referred to as “we”, “us”, or “our” throughout this agreement). Our core mission, as stated clearly on our website, is to deliver simple, practical, well-made daily home supplies to shoppers around North America, skipping unnecessary fancy designs to keep pricing gentle and accessible, and help you find small joys in everyday routines with functional products that seamlessly fit into your daily life. These Terms of Service set out the legally binding rules that govern your access to, and use of our website, all related services, and every order you place on our platform.

By visiting our website, creating a user account, browsing our product catalog, or completing a purchase, you confirm that you are at least 18 years of age (or the age of majority in your jurisdiction of residence), that you have the full legal authority to enter into this binding agreement, and that you have read, fully understood, and unconditionally agreed to every clause outlined in these Terms of Service, alongside our official Privacy Policy, Refund and Returns Policy, and Shipping Policy that are hosted on our official website. If you do not agree with any part of these terms, you must immediately discontinue all use of our platform and services.

1. Account Eligibility and User Responsibilities

To create a user account on our website, you must provide accurate, complete, and up-to-date personal information, including a valid active email address, full legal name, and correct contact details. You are solely responsible for safeguarding the security of your account password, and for all activities, actions, and orders that take place under your account credentials. You agree to notify our support team immediately if you detect any unauthorized access to your account, suspicious login activity, or any other security breach related to your account. We will not be held liable for any loss or damage arising from your failure to protect your account details properly.

You explicitly agree that you will not use our platform for any unlawful, fraudulent, or unauthorized purpose. You may not attempt to hack our website systems, distribute malicious software, scrape our product data using automated bots without our prior written permission, impersonate other individuals or entities, or submit false order information. We reserve the full right to permanently suspend or terminate your user account at any time, without prior notice, if we determine you have violated any of the rules outlined in this section. In the event of account termination, all pending orders that have not been processed for shipping will be cancelled, and any unused store credit in your account will be forfeited, unless otherwise required by applicable consumer protection laws.

2. Product Information and Pricing Accuracy

All products listed on our website, including our full range of adhesive wall hooks, multi-style laundry bags, food sealing clips, and moisture-resistant bathroom shelves, are described in good faith to reflect their actual materials, functions, dimensions, and usage scenarios. However, minor color variations may exist between the product photos displayed on our website and the physical item you receive, due to differences in individual device screen calibration, lighting conditions during product photography, and natural minor variations in raw materials such as natural wood used in our wooden food clips and wooden wall hooks. These minor, non-functional differences do not qualify as a confirmed product defect.

We put great effort into ensuring all product pricing, discount information, and stock status displayed on our website are accurate at all times. However, occasional human errors, system glitches, or unforeseen third-party data sync failures may lead to rare cases where a product is listed at an incorrect price, or marked as in-stock when it is actually out of stock. If we discover that the price of an order you have already confirmed and paid for is significantly incorrect, we will contact you within 2 business days to inform you of the error, and offer you the choice to either reconfirm the order at the correct corrected price, or cancel the relevant order and receive a full 100% refund for the overcharged amount at no extra cost to you. We are not obligated to honor incorrectly listed extreme discount prices caused by obvious system errors. All listed product prices on our website are denominated in Euros, and do not include applicable local sales tax, import duties, or shipping fees, all of which will be clearly calculated and displayed to you before you submit your final payment during the checkout process.

3. Order Placement, Payment, and Transaction Rules

When you complete the checkout process on our website, you submit a formal purchase offer to us to buy the selected products at the listed prices. We reserve the full right to accept or decline your order for any reasonable reason, including but not limited to product stock unavailability, suspected fraudulent order activity, incorrect pricing of listed items, or our detection of past violations of these Terms of Service from your user account. The formal binding purchase agreement between you and us only comes into full effect after we have successfully verified your payment, and send you a formal order confirmation email to your registered email address.

All payments for orders placed on our website are processed through licensed, PCI-compliant third-party payment service providers. We do not store full sensitive credit card details, payment card CVV numbers, or full bank account information on our own internal servers at any time. You confirm that you are the legal authorized holder of the payment method you use to complete the purchase, and that you have sufficient available funds to cover the total cost of your order. You agree not to initiate any unreasonable chargeback requests or false payment disputes against us without justifiable cause related to confirmed undelivered items or undisclosed severe product defects. If we determine that you have submitted a malicious chargeback claim to your payment provider without valid supporting evidence, we reserve the right to permanently ban your user account, and restrict you from making any future purchases on our platform.

4. Intellectual Property Rights

All content published on [www.titanesexitosos.com], including but not limited to all product photos, original product descriptions, website interface designs, brand logos, promotional copy, video demonstration materials, layout structures, and all text and graphic content on all pages of our site, are the exclusive intellectual property of TITANES DE NEGOCIOS EXITOSOS, S.A. DE C.V. and our authorized licensors. These works are protected by global copyright, trademark, and other intellectual property laws.

You are strictly prohibited from reproducing, distributing, modifying, publicly displaying, commercially reselling, or using any of our protected intellectual property content for unauthorized commercial purposes, without first obtaining our explicit written permission. You may not frame any part of our website on an external third-party site, or embed any of our original product videos, photos, or descriptions on other e-commerce platforms to sell competing products. Any unauthorized use of our intellectual property will constitute a violation of these terms, and we reserve the right to pursue all available legal remedies to protect our exclusive rights, including claiming for monetary damages and requesting court orders to stop the infringing activity.

5. User-Generated Content Rules

You may choose to submit product reviews, feedback, public comments, or other user-generated content on the review sections of our product pages after you have received your ordered items. By submitting any user-generated content to our platform, you automatically grant us a perpetual, worldwide, non-exclusive, royalty-free, fully sublicensable license to use, reproduce, modify, distribute, and display that content on our website, across our official social media channels, and in our promotional marketing materials, without paying you any additional compensation.

You confirm that all user-generated content you submit to us does not violate the intellectual property rights, privacy rights, or other legal rights of any third party. You agree that you will not submit offensive, harassing, unlawful, discriminatory, false, misleading, or explicit content that harms the legitimate interests of other users or our brand. We reserve the full right to moderate, edit, or delete any user-generated content on our platform at any time, if we determine it violates the rules outlined in this section, or harms the normal operation of our public product review sections. We do not have an obligation to pre-screen all user content, but we will remove any confirmed infringing or harmful content promptly once we receive a valid formal complaint.

6. Limitation of Liability

To the fullest extent permitted by applicable local law, TITANES DE NEGOCIOS EXITOSOS, S.A. DE C.V., our directors, employees, partners, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to lost profits, lost data, business interruption losses, or personal inconvenience damages that are not directly caused by our gross negligence or willful misconduct.

Our total aggregate liability for any and all claims related to your use of our platform or any product purchased from us shall never exceed the total actual amount you paid for the specific order that gives rise to the claim. We do not exclude or limit any of our statutory liability that cannot be legally excluded under applicable consumer protection laws in your jurisdiction, including liability for death, personal injury, or fraud caused by our proven negligence.

7. Modifications to Services and Terms

We reserve the right to modify, suspend, or discontinue any part of our website, product offerings, or service features at any time, temporarily or permanently, without prior notice to you. We will not be liable to you or any third party for any modification, suspension, or discontinuation of our services.

We may periodically update these Terms of Service to reflect changes to our business operations, new regulatory requirements, or updates to our service workflows. When we make material changes to these terms, we will publish the revised updated version on our Terms of Service page, update the effective date at the top of the document, and place a prominent notification banner on the homepage of [www.titanesexitosos.com] for at least 30 days before the new revised terms officially take effect. Your continued use of our website and placement of new orders after the effective date of the updated terms will be considered as your full acceptance of the modified clauses. If you do not agree with the revised updated terms, you must stop using our services and close your user account before the new terms take effect.

8. Governing Law and Dispute Resolution

These Terms of Service shall be governed by and interpreted in accordance with the laws of the United Mexican States, without regard to its conflict of law provisions. Any dispute, claim, or controversy arising out of or related to your use of our website, any placed order, or these Terms of Service shall first be resolved through good faith friendly negotiation between both parties, for a period of no less than 30 calendar days after one party formally notifies the other party of the existence of the dispute.

If the related dispute cannot be resolved successfully through friendly negotiation, both parties agree that the exclusive jurisdiction to resolve all related legal proceedings shall be held at the competent courts located in Atizapán de Zaragoza, State of Mexico, Mexico.

9. Indemnification

You agree to fully indemnify, defend, and hold harmless TITANES DE NEGOCIOS EXITOSOS, S.A. DE C.V., our officers, directors, employees, and authorized agents from and against all third-party claims, damages, losses, liabilities, costs, and legal fees arising from or related to your violation of these Terms of Service, your improper use of our website or services, the user-generated content you submit to our platform, or your violation of any applicable laws or the legal rights of a third party. We reserve the right to take exclusive control of any such indemnification matter that requires your indemnification, at your full cost, and you agree to cooperate with us as reasonably requested to assist in defending the relevant claim.

10. Severability and No Waiver

If any individual clause of these Terms of Service is determined by a competent court of law to be invalid, unlawful, or unenforceable, the remaining clauses of this agreement shall remain in full force and effect, and the invalid clause shall be modified to the maximum permissible extent that reflects our original intended business purpose as closely as possible. Our failure at any time to enforce any right or provision outlined in these Terms of Service shall not constitute a permanent waiver of that right or provision, and shall not prevent us from enforcing that right or any other term at a later subsequent time.

11. Complete Agreement

These Terms of Service, along with our published Privacy Policy, Refund and Returns Policy, and Shipping Policy, constitute the complete full agreement between you and TITANES DE NEGOCIOS EXITOSOS, S.A. DE C.V., and supersede all prior oral or written informal agreements, understandings, or representations related to your use of our website and services. No verbal statement from our customer service staff, sales team, or authorized agents shall modify the binding effect of these written Terms of Service.

12. Contact Information

If you have any questions, concerns, or formal inquiries related to these Terms of Service, you may contact our official team through the following channels at any time:

• Company Name: TITANES DE NEGOCIOS EXITOSOS, S.A. DE C.V.
• Official Website: www.titanesexitosos.com
• Contact Email: [email protected]
• Physical Address: Av. Bosque de Jade, Mz. 24, Lt. 1, Ap. 302, Mod. 1-A, Col. Bosque Esmeralda, Atizapán de Zaragoza, C.P. 52930
• Contact Phone Number: +52 800 004 6633

We will respond to all valid inquiries related to these terms within 2 business days from the date we receive your message.